Formula runs in chat

A formula run opens on its own canvas: where it is, what it is waiting for, and which step you can open.

Why it works this way

A formula is a checked sequence of steps. You design it in the pack builder. Watching, deciding, and cancelling happen on the run canvas next to the chat it started.

Before you start

• Author formulas in Pack builder. A run appears when work starts from a formula you are allowed to use — including runs started by an automation.

Steps

1. Open the run. The canvas shows the formula name, version, and status.
2. Open a step only when that visit already has a task. Steps that have not started stay on the canvas without a chat link.
3. When a gate or check needs you, approve, request changes, or reject on that node.
4. Cancel run asks you to confirm, then stops the steps that are still running.

Example

A bug-fix run reaches a human check. You approve on the canvas, the next step starts, and that step’s chat is one click away.